Terms and Conditions
- All payments
made are non-refundable. However in the event of a cancellation (more than
24 hours previous to appointment) all payments can be redeemed towards
classes, workshops, parties, performances or merchandise within 1 months
validity from the time of payment.
cancellation is made to a booking in less then 24 hours by the booking
party then the payment will be considered used and not allowed to be
transferred to another booking. This applies to private lessons/workshops
and party bookings.
classes are cancelled during typhoon signal 8 or Black Rainstorm. Classes will resume if signal is
lowered 2 hours before class.
cancellation made less than 6 hours before the scheduled group class will
incur a penalty point.
- 2 penalty points incurred within one month will result in being
placed on automatic standby for the remaining month's bookings and it
will be up to the student to contact the studio to check if there is
still space to join the class. (read “Attendance for classes below")
who arrives more than 15 minutes late to class will receive a penalty
point as if they cancelled without notice. The late person will be allowed to participate in the
class, but will still have a penalty point applied against them.
- Any single,
3 or 4 lesson packages are valid for 2 months from time of purchase.
packages run from the date of your first class.
packages have the ability to be deferred for a one month period from the
beginning to the end of any chosen month within the program. (not applicable to Mindbody contracts)
- A one-year
package has the ability to be deferred for 2 months either separately or
consecutively from the beginning to the end of any chosen month within the
program. (not applicable to
- If any class does not meet the 3 person minimum 6 hours before the
scheduled class time then the studio will cancel the class. Any students
enrolled will receive a cancellation email and will not be charged for
their booking. The class credit can be used for another booking instead
within their allocated paid time period.
Payment Through Mindbody
If making credit card payment for classes through the Mindbody app
please note that you will be charged an additional 3% incurred by the credit
If you are paying for a 6-month and/or 1-year package you will be
required to pay by instalments when using your credit card on Mindbody.
Every month the fees will be charged to your card for a 6 month or one
year consecutive plan. You will not be able to defer any payments.
payments will be separated into two payments of HK$4,600.
payments will be separated into three payments of HK$5,000.
Attendance for Classes
Due to an
increasingly high number of last minute cancellations, many poles, hoops, silks
and trapeze sets have been left empty and many wait-listed students have been
let down. We understand you all
have a tight schedule but if we work cooperatively, the new attendance policy
will benefit everyone and give each student a fair chance to attend the course.
The only thing we ask of you is to
inform us of a cancellation at least 6-hours
before the class. This way, we can
call standby students early enough so they can get ready and pack their dance
clothes. The class that you cancel
(under the 6-hour limit) will not be rescheduled and will not be reimbursed and
will incur one penalty point. The
second time a "no-show/penalty point" student fails to cancel 6-hours
before the class, she/he will automatically be put on standby for the rest of
that months bookings. When on
standby, you will still be able to come to the studio, provided you call the studio 2 hours before the class to check for
available spots. All penalty
points will be reset at the beginning of each month.
In the event of
falling ill and needing to cancel a class less then 6-hours
before class time a penalty point will not be given if a doctor's note can be
We hope to be
able to satisfy more pole and aerial lovers this way. Do not hesitate to
contact us for more information.